Frequently Asked Questions
Welcome to Gulabri’s FAQ page! Here, we’ve gathered answers to the most common questions about our products, ordering, shipping, and more. If you have any other queries, feel free to contact us!
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What materials do you use in your products?
All Gulabri products are crafted using pure cotton fabric and feature traditional hand block prints, ensuring comfort, quality, and authenticity.
What makes Gulabri’s products unique?
Our designs highlight the art of hand block printing from Rajasthan, and every product is stitched with precision using French seams for unmatched quality.
What is the minimum order quantity for custom designs?
We specialize in low minimum order quantities. Please contact us with your specific requirements for more details.
How long does it take to ship an order?
Orders are shipped within 3-4 days after confirmation.
Do you offer refunds?
We do not offer refunds. However, we provide store credit for eligible returns, which can be used within 12 months of issuance.
Can I exchange a product if it doesn’t fit?
Yes, we accept product exchanges. Please ensure that the product is unused and returned within the specified timeframe.
How can I care for my Gulabri products?
To maintain the beauty and durability of our hand block prints, we recommend gentle hand washing in cold water with mild detergent. Avoid direct sunlight for drying.
Where is Gulabri based?
We are based in Jaipur, Rajasthan, the hub of traditional hand block printing and craftsmanship.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times may vary depending on the destination.
How can I contact customer support?
You can reach us at support@gulabri.com or through the contact form on our website. We’re happy to assist you with any queries.